Skild

Support Center

When do I and how do I activate contestants?

Last Updated: Jun 13, 2013 12:43PM PDT
When?
Let's say you are nearing the close of submissions and you want to remind Contestants that registered to submit (but they didn't verify their email address after the 1 week link expiration date).  What do you do? These users have a status of Not Validated.

How?
First, send your email through Play>>User Management by filtering by "Not Validated" and send them your custom email message.

Second, after sending the email, immediately  "Activate" the "Not Validated" users or change the Contestants' statuses from Not Validated to Active

Step by Step to change the status from "Not Validated" to "Active":

1) Login in to Admin Panel
2) Click on PLAY>>>User Management
3) Filter by Not Validated (Contestants)
4) Scroll to the lower left hand corner and change 10  to 25 to show 25 records
5) At the top Select: All
6) Click Activate

 

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support@skild.com
http://assets1.desk.com/
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