First, the entry may not be completely scored. Be sure that each criterion on the scorecard has a green check mark to the left of it.
The gray bubble at the bottom of the scorecard that says "Not all items have been scored" should not be visible.
If you are sure the entry is completely scored, another potential cause is that your browser is not refreshing. This may happen, particularly on Internet Explorer, depending on your specific browser settings. Try refreshing the screen several times to see if it updates. For more information on using Skild with Internet Explorer, please click here.
If you continue to have issues, email your event administrator.